At TestBank.Pro, we focus on fast and secure delivery of your academic materials. As most of our products are digital, delivery is typically immediate. For any future physical shipments, the details below apply.

TESTBANK PRO Shipping and Delivery Policy

1. Digital Product Delivery

1.1 Instant Access:
Most of our study materials are delivered digitally. After completing your purchase, you’ll receive a download link via email and/or directly on your order confirmation page.

1.2 Access Issues:
If you do not receive your download link within 15 minutes, please check your spam/junk folder or contact us at [email protected].

2. Physical Shipping (If Applicable)

If we offer physical materials in the future, the following terms apply:

2.1 Shipping Costs:

  • Domestic: Calculated at checkout based on your address and the weight of your order.

  • International: Shipping fees are region-based and may include customs duties, which are the buyer’s responsibility.

2.2 Delivery Times:

  • Domestic Orders: 3–7 business days

  • International Orders: 10–21 business days
    Delivery times are estimates and may be affected by courier delays or customs processing.

3. Processing Time

Orders (physical items only) are typically processed within 1–3 business days of payment confirmation. You’ll receive an email with a tracking number once your order has shipped.

4. Shipping Restrictions

  • We do not ship to P.O. boxes or military addresses (APO/FPO).

  • Some products may not be shipped to certain countries due to carrier limitations or legal restrictions.

5. Lost or Damaged Shipments

5.1 Lost Packages:
Contact us at [email protected] if your tracking number shows no updates or delivery within the expected timeframe. We’ll follow up with the carrier.

5.2 Damaged Items:
Report any damage within 7 days of receiving your package. Please include your order number and clear photos of the damaged item and packaging.

6. Contact Us

Have questions about delivery or need help tracking your order?
📧 Email: [email protected]